Responding with Compassion
Recently, my wife, Kathy, and I were discussing a scheduling conflict when Kathy began raising her voice loudly. It was out of character and seemed unprovoked.
After Kathy had a chance to process her emotions I learned what was really bothering her. Through teary eyes, Kathy apologized and informed me she was missing her mother.
Kathy’s mother recently passed away and with her mother’s birthday approaching it was causing emotions she didn’t know how to handle.
If you’ve ever been on the receiving end of an unprovoked verbal attack at work, it’s possible there were other factors at play. After the situation cools, try responding with compassion rather than anger.
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